When you have an eight week period in any business you expect to have a volume of enquiries that, despite dealing with professionally, do not lead to genuine fee earning business. Whether fee earning or not every enquiry made about any property and many that are made to simply to register interest must always be dealt with as courteously and promptly as possible.
The last eight weeks have seen this service rewarded with the team at Elizabeth Davenport earning us our own Gold Medal from the British Property Awards! With this success we’ve now been entered into the Regional and National Event so if you don’t read a blog about them then clearly we’ve still got more work to do!
So, for speed of answering calls, email enquiries, answerphone call backs, integrity of reviews, in fact with a judging criteria of 25 separate factors, this Coventry award really is quite special.
Massive credit to all of our colleagues, Chris, Jan, Jo, Kate, Lauren, Nicki and Shelina for being so personable and efficient in each and every way. Having fun, enjoying your job and generally caring about what you do make the Monday blues a thing of the past. It really is a pleasure to go to work! This Award is proof that Red tape and over zealous Management are simply out of fashion and not what it takes to win a Gold Medal in 2016!
Now we’ve got to retain it!